Privacy Policy

We may collect the following types of personal information when you interact with us:

• Contact Information: Name, email address, phone number, company name, and mailing address
• Business Information: Product inquiries, design specifications, order details, and communication history
• Technical Information: IP address, browser type, device information, and browsing behavior on our website
• Files and Documents: Design files, tech packs, sketches, and other materials you share with us for product development

We collect this information directly from you when you fill out forms, send inquiries, request quotes, or communicate with our team.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process orders, develop samples, and fulfill manufacturing requests
• To communicate about your projects, including updates, timelines, and delivery information
• To improve our website, services, and user experience
• To send relevant marketing communications (with your consent)
• To comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted Service Providers: Shipping companies, payment processors, and IT service providers who assist in our operations
• Business Partners: Manufacturing partners and suppliers when necessary to fulfill your orders
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We understand the importance of protecting your designs and intellectual property. All design files, tech packs, and proprietary information you share with us are treated as strictly confidential. We follow rigorous confidentiality procedures and can provide NDA (Non-Disclosure Agreement) upon request. Your designs will never be shared with third parties or used for any purpose other than fulfilling your specific project requirements.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

As a global manufacturer serving clients in Europe, North America, the Middle East, and beyond, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: